The GoLogica Oracle CC&B Training aims to provide professionals with the competencies needed to handle utility customer data, billing, and payments effectively. The course is complete in nature, covering fundamental functions like account management, meter reading, invoicing, payments, and collections.
Participants will be given hands-on exposure to CC&B's architecture, workflow automation, and integration features, making it possible to operate seamlessly within utility industries. The course also explores service orders, rates configuration, financial transactions, and customer interaction management, allowing learners to manage actual billing situations efficiently.
By means of interactive training sessions, hands-on exercises, and live examples, students will gain specialization in Oracle CC&B implementation and customization. At the conclusion of the course, participants will be adept at handling end-to-end billing processes, thereby proving to be assets to utility companies and service providers. The course is best suited for IT professionals, billing analysts, and utility industry experts.